Arrival & Departure
Telra's school day starts at 8:15 a.m. and ends at 3:30 p.m. Our doors will open at 7:55 a.m.
BSC - Before School Care
Parents park in the parking lot and walk their child to the classroom via the playground. The room will have a sign on it. Parents knock on door to gain entry. Children will be provided a breakfast. You can sign up for BSC here.
Entering the parking lot
Cars coming northbound on Trade St or from Fulwood lane - Enter the parking lot from the signalized intersection at Trade St. and Fulwood Lane.
Cars coming southbound on Trade St. – Enter the parking lot by turning left into the main church entrance (just past the church buildings). Take the immediate right turn within the parking lot to merge with traffic coming from the Fulwood Lane entrance. (Left turns into the parking lot at Fulwood Ln and Trade St. are not permitted.)
Car riders must not use any other entrances into the parking lot at arrival and dismissal times.
After traffic from the two entrances merges, continue along the south edge of the parking lot to next-to-last aisle lane of the car park and turn left (marked with cones). Staff and/or cones will indicate where car queuing will split into two lanes. Follow staff directions into carpool ‘disembarkment bay’. Please follow staff directions for the safety of everyone involved and to ensure efficiency of arrival procedures.
All car traffic will depart through the tree-line center aisle and out through the Fulwood Lane exit.
If you arrive after 8:15am, please park in the spaces near the playground and walk your child to the front door. The Office Manager will then take your child to their classroom.
Early Dismissal/change in dismissal method
Parents can sign their children out of school early prior to 3:00 p.m. From 3:00 p.m. onwards students will not be dismissed early. Change in dismissal method also must be communicated prior to 3:00 p.m. Changes to regular dismissal method will not be made after 3:00 p.m.
Students will be dismissed at 3:30 p.m.
Car riders – please follow the same traffic flow of arrival. To avoid conflicts with outdoor activities, please do not line up for afternoon pickup before 3:10pm. Telra uses two parallel systems to expedite the dismissal process:
Dashboard Sign - All cars must have a clearly visible piece of paper on the dashboard with your child's name, grade, and homeroom teacher
Qmanager for Parents - still in beta (Android, iOS) - We will have a soft roll out of this app for parents (wait until you receive an invitation code). Once installed, if you open it when you arrive in our parking lot it will tell us when you are near the front of the queue.
Bus riders/van riders – will be collected and taken to their bus or van
Walkers – students will be collected and taken to the back door on the lower hallway. Parents should assemble in the car park off Matthew Estates Rd and Country Place Dr. A member of staff will walk students out to you. (Please do not use this pick up to circumnavigate carpool as it is for walkers only).
Teachers will provide students with bag tags identifying their dismissal method. Please ensure that these tags stay on backpacks.
After School Care – External Vendors
Parents should deal directly with the external vendor. Parents can contact the school Principal to discuss any concerns they have after flagging them initially with the vendor themselves.
Telra After School Care (ASC)
Telra Institute will operate its own after school care, (ASC). Please click here to sign up. ASC runs from 3:30 p.m. to 6:00 p.m. Students will have a quiet place to read, play games and or complete homework, as well as the gym and our outside area to run around and play in.
When you arrive on campus please go to the Breezeway and call 980-261-3151. A member of staff will bring your child to you. (See the orange arrow in the map below).
All students must be picked up by 6pm. Families have a ‘one off’ pass when running late. If consistent late collection occurs, there will be an additional charge of $10 for the first 5 minutes and then a $1 per minute thereafter.
Telra Institute will provide a light snack. If you require your child to have a specific snack, please send it in with your child each day.